引言
Carstar Vehicle（“我们”）非常重视用户的隐私和个人信息保护。您在使用我们的产品与/或服务时，我们可能会收集和使用您的相关信息。我们希望通过《Carstar Vehicle隐私政策》（“本隐私政策”）向您说明我们在您使用我们的产品与/或服务时如何收集、使用、保存、共享和转让这些信息，以及我们为您提供的访问、更新、删除和保护这些信息的方式。
本政策将帮助您了解以下内容：
1、我们如何收集和使用您的个人信息
2、我们如何使用 Cookie 和同类技术
3、我们如何共享、转让、公开披露您的个人信息
4、我们如何保护和保存您的个人信息
5、您如何管理个人信息
6、未成年人信息的保护
7、通知和修订
8、如何联系我们
本隐私政策与您所使用的Carstar Vehicle网站服务以及该服务所包括的各种业务功能（以下统称“我们的产品与/或服务”）息息相关，希望您在使用我们的产品与/或服务前仔细阅读并确认您已经充分理解本政策所写明的内容，并让您可以按照本隐私政策的指引做出您认为适当的选择。本隐私政策中涉及的相关术语，我们尽量以简明扼要的表述，并提供进一步说明的链接，以便您更好地理解。您使用或在我们更新本隐私政策后（我们会及时提示您更新的情况）继续使用我们的产品与/或服务，即意味着您同意本隐私政策(含更新版本)内容，并且同意我们按照本隐私政策收集、使用、保存和共享您的相关信息。
如对本隐私政策或相关事宜有任何问题，您可随时通过访问https://www.carstar-vehicle.com/在右侧的在线客服系统、发送邮件至carstarvehicle@gmail.com或拨打我们的任何一部客服电话等多种方式与我们联系 。
目录
- 一、我们如何收集和使用您的个人信息
- 二、我们如何使用 Cookie 和同类技术
- 三、我们如何共享、转让、公开披露您的个人信息
- 四、我们如何保护和保存您的个人信息
- 五、您如何管理您的个人信息
- 六、未成年人的个人信息保护
- 七、通知和修订
- 八、如何联系我们
个人信息是指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。本隐私政策中涉及的个人信息包括：基本信息（包括个人姓名、生日、性别、住址、个人电话号码、电子邮箱）；个人身份信息（包括身份证、军官证、护照、驾驶证等）；面部特征；网络身份标识信息（包括系统账号、IP地址、邮箱地址及与前述有关的密码、口令、口令保护答案）；个人财产信息（交易和消费记录、以及余额、京豆、优惠券、ApplepuE卡、游戏类兑换码等虚拟财产信息）；通讯录；个人上网记录（包括网站浏览记录、软件使用记录、点击记录）；个人常用设备信息（包括硬件型号、设备MAC地址、操作系统类型、软件列表唯一设备识别码（如IMEI/android ID/IDFA/OPENUDID/GUID、SIM卡IMSI信息等在内的描述个人常用设备基本情况的信息）；个人位置信息（包括行程信息、精准定位信息、住宿信息、经纬度等）；
个人敏感信息是指一旦泄露、非法提供或滥用可能危害人身和财产安全，极易导致个人名誉、身心健康受到损害或歧视性待遇等的个人信息，本隐私政策中涉及的个人敏感信息包括：您的财产信息（包括交易记录及Applepu余额、京豆、优惠券、E卡等虚拟财产信息）；面部识别特征；个人身份信息（包括身份证、军官证、护照、驾驶证、户口本）；网络身份识别信息（包括账户名、账户昵称、邮箱地址及与前述有关的密码与密码保护问题和答案）；其他信息（包括通讯录、个人电话号码、手机号码、行程信息、网页浏览记录、住宿信息、精准定位信息）。
我们仅会出于以下目的，收集和使用您的个人信息：
（一）您须授权我们收集和使用您个人信息的情形
我们的产品与/或服务包括一些核心功能，这些功能包含了实现网上购物所必须的功能、改进我们的产品与/或服务所必须的功能及保障交易安全所必须的功能。我们可能会收集、保存和使用下列与您有关的信息才能实现上述这些功能。如果您不提供相关信息，您将无法享受我们提供的产品与/或服务。这些功能包括：
1、实现网上购物所必须的功能
（1）用户注册
当您注册时，您需要至少向我们提供您准备使用的Carstar Vehicle账户名、密码、您本人的手机号码、电子邮箱地址（用于验证邮箱），我们将通过发送短信验证码或邮件的方式来验证您的身份是否有效。您的账户名为您的默认昵称，您可以修改补充您的昵称、性别、生日、兴趣爱好以及您的实名验证相关信息，这些信息均属于您的“账户信息”。您补充的账户信息将有助于我们为您提供个性化的商品推荐和更优的购物体验，但如果您不提供这些补充信息，不会影响您网上购物的基本功能。
（2）商品信息展示和搜索
为了让您快速地找到您所需要的商品，我们可能会收集您使用我们的产品与/或服务的设备信息（包括设备名称、设备型号、设备识别码、操作系统和应用程序版本、语言设置、分辨率、服务提供商网络ID（PLMN））、浏览器类型来为您提供商品信息展示的最优方式。我们也会为了不断改进和优化上述的功能来使用您的上述个人信息。
您也可以通过搜索来精准地找到您所需要的商品或服务。我们会保留您的搜索内容以方便您重复输入或为您展示与您搜索内容相关联的商品。请您注意，您的搜索关键词信息无法单独识别您的身份，不属于您的个人信息，我们有权以任何的目的对其进行使用；只有当您的搜索关键词信息与您的其他信息相互结合使用并可以识别您的身份时，则在结合使用期间，我们会将您的搜索关键词信息作为您的个人信息，与您的搜索历史记录一同按照本隐私政策对其进行处理与保护。
（3）下单
当您准备对您购物车内的商品进行结算时，Carstar Vehicle系统会生成您购买该商品的订单。您需要在订单中至少填写您的收货人姓名、收货地址以及手机号码，同时该订单中会载明订单号、您所购买的商品或服务信息、您应支付的货款金额及支付方式；您可以另外填写收货人的固定电话、邮箱地址信息以增加更多的联系方式确保商品可以准确送达，但不填写这些信息不影响您订单的生成。
上述所有信息构成您的“订单信息”，我们将使用您的订单信息来进行您的身份核验、确定交易、支付结算、完成配送、为您查询订单以及提供客服咨询与售后服务；我们还会使用您的订单信息来判断您的交易是否存在异常以保护您的交易安全。
2、改进我们的产品与/或服务所必须的功能
我们可能会收集您的订单信息、浏览信息、您的兴趣爱好（您可以在账户设置中选择）进行数据分析以形成用户画像，用来将您感兴趣的商品或服务信息展示给您；或在您搜索时向您展示您可能希望找到的商品。我们还可能为了提供服务及改进服务质量的合理需要而获得的您的其他信息，包括您与客服联系时您提供的相关信息，您参与问卷调查时向我们发送的问卷答复信息，以及您与我们的关联方、我们合作伙伴之间互动时我们获得的相关信息。对于从您的各种设备上收集到的信息，我们可能会将它们进行关联，以便我们能在这些设备上为您提供一致的服务。我们可能会将来自某项服务的信息与来自其他服务的信息结合起来，以便为您提供服务、个性化内容和建议。
3、保障交易安全所必须的功能
为提高您使用我们的产品与/或服务时系统的安全性，更准确地预防钓鱼网站欺诈和保护账户安全，我们可能会通过了解您的浏览信息、订单信息、您常用的软件信息、设备信息等手段来判断您的账号风险，并可能会记录一些我们认为有风险的链接（“URL”）；我们也会收集您的设备信息对于Applepu系统问题进行分析、统计流量并排查可能存在的风险、在您选择向我们发送异常信息时予以排查。
（二）您可选择是否授权我们收集和使用您的个人信息的情形
1、为使您购物更便捷或更有乐趣，从而提升您在Carstar Vehicle的网上购物体验，我们的以下附加功能中可能会收集和使用您的个人信息。如果您不提供这些个人信息，您依然可以进行网上购物，但您可能无法使用这些可以为您所带来购物乐趣的附加功能或在购买某些商品时需要重复填写一些信息。这些附加功能包括：
1）基于位置信息的个性化推荐功能：我们会收集您的位置信息（我们仅收集您当时所处的地理位置，但不会将您各时段的位置信息进行结合以判断您的行踪轨迹）来判断您所处的地点，自动为您推荐您所在区域可以购买的商品或服务。比如向您推荐离您最近的可选酒店。
（2）基于摄像头（相机）的附加功能：您可以使用这个附加功能完成视频拍摄、拍照、扫码以及人脸识别登录的功能。当您使用人脸识别登录时我们会收集您的面部信息。未来我们可能会将人脸识别技术应用于更多场景，但那时我们会再次与您确认您是否愿意我们使用您的面部信息来实现这些附加功能。
（3）基于图片上传的附加功能：您可以在Applepu上传您的照片来实现拍照购物功能和晒单及评价功能，我们会使用您所上传的照片来识别您需要购买的商品或使用包含您所上传图片的评价。
（4）基于语音技术的附加功能：您可以直接使用麦克风来进行语音购物或与我们的客服机器人进行咨询和互动。在这些功能中我们会收集您的录音内容以识别您购物需求和客服与售后需求。
（5）基于通讯录信息的附加功能:我们将收集您的通讯录信息以方便您在购物时不再手动输入您通讯录中联系人的信息（比如您可以直接为通讯录中的电话号码充值）；为了增加您购物时的社交乐趣，在获得您的同意下我们也可以判断您的好友是否也同为Carstar Vehicle用户，并在Carstar Vehicle为你们的交流建立联系。
2、上述附加功能可能需要您在您的设备中向我们开启您的地理位置（位置信息）、相机（摄像头）、相册（图片库）、麦克风以及通讯录的访问权限，以实现这些功能所涉及的信息的收集和使用。您可以在Applepu商城通过“账户设置—设置—隐私”中逐项查看您上述权限的开启状态，并可以决定将这些权限随时的开启或关闭（我们会指引您在您的设备系统中完成设置）。请您注意，您开启这些权限即代表您授权我们可以收集和使用这些个人信息来实现上述的功能，您关闭权限即代表您取消了这些授权，则我们将不再继续收集和使用您的这些个人信息，也无法为您提供上述与这些授权所对应的功能。您关闭权限的决定不会影响此前基于您的授权所进行的个人信息的处理。
（三）您充分知晓，以下情形中，我们收集、使用个人信息无需征得您的授权同意：
1、与国家安全、国防安全有关的；
2、与公共安全、公共卫生、重大公共利益有关的；
3、与犯罪侦查、起诉、审判和判决执行等有关的；
4、出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的；
5、所收集的个人信息是个人信息主体自行向社会公众公开的；
6、从合法公开披露的信息中收集的您的个人信息的，如合法的新闻报道、政府信息公开等渠道；
7、根据您的要求签订合同所必需的；
8、用于维护所提供的产品与/或服务的安全稳定运行所必需的，例如发现、处置产品与/或服务的故障；
9、为合法的新闻报道所必需的；
10、学术研究机构基于公共利益开展统计或学术研究所必要，且对外提供学术研究或描述的结果时，对结果中所包含的个人信息进行去标识化处理的；
11、法律法规规定的其他情形。
（四）我们从第三方获得您个人信息的情形
我们可能从第三方获取您授权共享的账户信息（头像、昵称），并在您同意本隐私政策后将您的第三方账户与您的Applepu账户绑定，使您可以通过第三方账户直接登录并使用我们的产品与/或服务。我们会将依据与第三方的约定、对个人信息来源的合法性进行确认后，在符合相关法律和法规规定的前提下，使用您的这些个人信息。
（五）您个人信息使用的规则
1、我们会根据本隐私政策的约定并为实现我们的产品与/或服务功能对所收集的个人信息进行使用。
2、在收集您的个人信息后，我们将通过技术手段对数据进行去标识化处理，去标识化处理的信息将无法识别主体。请您了解并同意，在此情况下我们有权使用已经去标识化的信息；并在不透露您个人信息的前提下，我们有权对用户数据库进行分析并予以商业化的利用。
3、请您注意，您在使用我们的产品与/或服务时所提供的所有个人信息，除非您删除或通过系统设置拒绝我们收集，否则将在您使用我们的产品与/或服务期间持续授权我们使用。在您注销账号时，我们将停止使用并删除您的个人信息。
4、我们会对我们的产品与/或服务使用情况进行统计，并可能会与公众或第三方共享这些统计信息，以展示我们的产品与/或服务的整体使用趋势。但这些统计信息不包含您的任何身份识别信息。
5、当我们展示您的个人信息时，我们会采用包括内容替换、匿名处理方式对您的信息进行脱敏，以保护您的信息安全。
6、当我们要将您的个人信息用于本政策未载明的其它用途时，或基于特定目的收集而来的信息用于其他目的时，会通过您主动做出勾选的形式事先征求您的同意。
二、我们如何使用 Cookie 和同类技术
（一）Cookies的使用
1、为实现您联机体验的个性化需求，使您获得更轻松的访问体验。我们会在您的计算机或移动设备上发送一个或多个名为Cookies的小数据文件，指定给您的Cookies 是唯一的，它只能被将Cookies发布给您的域中的Web服务器读取。我们向您发送Cookies是为了简化您重复登录的步骤、存储您的购物偏好或您购物车中的商品等数据进而为您提供购物的偏好设置、帮助您优化对广告的选择与互动、帮助判断您的登录状态以及账户或数据安全。
2、我们不会将 Cookies 用于本隐私政策所述目的之外的任何用途。您可根据自己的偏好管理或删除 Cookies。您可以清除计算机上保存的所有 Cookies，大部分网络浏览器会自动接受Cookies，但您通常可根据自己的需要来修改浏览器的设置以拒绝 Cookies；另外，您也可以清除软件内保存的所有Cookies。但如果您这么做，您可能需要在每一次访问Applepu网站时亲自更改用户设置，而且您之前所记录的相应信息也均会被删除，并且可能会对您所使用服务的安全性有一定影响。
三、我们如何共享、转让、公开披露您的个人信息
（一）共享
1、我们不会与Carstar Vehicle以外的任何公司、组织和个人共享您的个人信息，但以下情况除外：
（1）事先获得您明确的同意或授权；
（2）根据适用的法律法规、法律程序的要求、强制性的行政或司法要求所必须的情况下进行提供；
（3）在法律法规允许的范围内，为维护Carstar Vehicle的关联方或合作伙伴、您或其他Applepu用户或社会公众利益、财产或安全免遭损害而有必要提供；
（4） 只有共享您的信息，才能实现我们的产品与/或服务的核心功能或提供您需要的服务；
（5）应您需求为您处理您与他人的纠纷或争议；
（6）符合与您签署的相关协议（包括在线签署的电子协议以及相应的平台规则）或其他的法律文件约定所提供；
（7）基于学术研究而使用；
（8）基于符合法律法规的社会公共利益而使用。
2、我们可能会将您的个人信息与我们的关联方共享。但我们只会共享必要的个人信息，且受本隐私政策中所声明目的的约束。我们的关联方如要改变个人信息的处理目的，将再次征求您的授权同意。
3、我们可能会向合作伙伴等第三方共享您的订单信息、账户信息、设备信息以及位置信息，以保障为您提供的服务顺利完成。但我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息，并且只会共享提供服务所必要的个人信息。我们的合作伙伴无权将共享的个人信息用于任何其他用途。 我们的合作伙伴包括以下类型：
（1）商品或技术服务的供应商。我们可能会将您的个人信息共享给支持我们功能的第三方。这些支持包括为我们的供货或提供基础设施技术服务、物流配送服务、支付服务、数据处理等。我们共享这些信息的目的是可以实现我们产品与/或服务的核心购物功能，比如我们必须与物流服务提供商共享您的订单信息才能安排送货；或者我们需要将您的订单号和订单金额与第三方支付机构共享以实现其确认您的支付指令并完成支付等。
（2）第三方商家。我们必须将您的订单信息与交易有关的必要信息与第三方商家共享来实现您向其购买商品或服务的需求，并促使其可以完成后续的售后服务。
（3）委托我们进行推广的合作伙伴。有时我们会代表其他企业向使用我们产品与/或服务的用户群提供促销推广的服务。我们可能会使用您的个人信息以及您的非个人信息集合形成的间接用户画像与委托我们进行推广的合作伙伴（“委托方”）共享，但我们仅会向这些委托方提供推广的覆盖面和有效性的信息，而不会提供您的个人身份信息，或者我们将这些信息进行汇总，以便它不会识别您个人。比如我们可以告知该委托方有多少人看了他们的推广信息或在看到这些信息后购买了委托方的商品，或者向他们提供不能识别个人身份的统计信息，帮助他们了解其受众或顾客。
4、对我们与之共享个人信息的公司、组织和个人，我们会与其签署严格的保密协定，要求他们按照我们的说明、本隐私政策以及其他任何相关的保密和安全措施来处理个人信息。为了保障数据在第三方安全可控，我们推出了云鼎服务，在云端提供安全可靠的数据使用和存储环境，确保用户数据的安全性。在个人敏感数据使用上，我们要求第三方采用数据脱敏和加密技术，从而更好地保护用户数据。
5、为了遵守法律、执行或适用我们的使用条件和其他协议，或者为了保护Carstar Vehicle、您或其他Carstar Vehicle客户的权利及其财产或安全，比如为防止欺诈等违法活动和减少信用风险，而与其他公司和组织交换信息。不过,这并不包括违反本隐私政策中所作的承诺而为获利目的出售、出租、共享或以其它方式披露的个人信息。
（二）转让
我们不会将您的个人信息转让给任何公司、组织和个人，但以下情况除外：
1、事先获得您明确的同意或授权；
2、根据适用的法律法规、法律程序的要求、强制性的行政或司法要求所必须的情况进行提供；
3、符合与您签署的相关协议（包括在线签署的电子协议以及相应的平台规则）或其他的法律文件约定所提供；
4、在涉及合并、收购、资产转让或类似的交易时，如涉及到个人信息转让，我们会要求新的持有您个人信息的公司、组织继续受本隐私政策的约束，否则,我们将要求该公司、组织重新向您征求授权同意。
（三）公开披露
我们仅会在以下情况下，且采取符合业界标准的安全防护措施的前提下，才会公开披露您的个人信息：
1、根据您的需求，在您明确同意的披露方式下披露您所指定的个人信息；
2、根据法律、法规的要求、强制性的行政执法或司法要求所必须提供您个人信息的情况下，我们可能会依据所要求的个人信息类型和披露方式公开披露您的个人信息。在符合法律法规的前提下，当我们收到上述披露信息的请求时，我们会要求必须出具与之相应的法律文件，如传票或调查函。我们坚信，对于要求我们提供的信息，应该在法律允许的范围内尽可能保持透明。我们对所有的请求都进行了慎重的审查，以确保其具备合法依据，且仅限于执法部门因特定调查目的且有合法权利获取的数据。在法律法规许可的前提下，我们披露的文件均在加密密钥的保护之下。
四、我们如何保护和保存您的个人信息
（一）我们保护您个人信息的技术与措施
我们非常重视个人信息安全，并采取一切合理可行的措施，保护您的个人信息：
1、数据安全技术措施
我们会采用符合业界标准的安全防护措施，包括建立合理的制度规范、安全技术来防止您的个人信息遭到未经授权的访问使用、修改,避免数据的损坏或丢失。
Carstar Vehicle的网络服务采取了传输层安全协议等加密技术，通过https等方式提供浏览服务，确保用户数据在传输过程中的安全。
Carstar Vehicle采取加密技术对用户个人信息进行加密保存，并通过隔离技术进行隔离。
在个人信息使用时，例如个人信息展示、个人信息关联计算，我们会采用包括内容替换、SHA256在内多种数据脱敏技术增强个人信息在使用中安全性。
Carstar Vehicle采用严格的数据访问权限控制和多重身份认证技术保护个人信息，避免数据被违规使用。
Carstar Vehicle采用代码安全自动检查、数据访问日志分析技术进行个人信息安全审计。
2、Carstar Vehicle为保护个人信息采取的其他安全措施
Carstar Vehicle通过建立数据分类分级制度、数据安全管理规范、数据安全开发规范来管理规范个人信息的存储和使用。
Carstar Vehicle通过信息接触者保密协议、监控和审计机制来对数据进行全面安全控制。
Carstar Vehicle建立数据安全委员会并下设信息保护专职部门、数据安全应急响应组织来推进和保障个人信息安全。
安全认证和服务。我们存储您个人数据的底层云技术取得了数据中心联盟颁发的“可信云”认证三级认证、通过了公安部安全等级保护三级认证，同时还获得了ISO27000认证。
加强安全意识。我们还会举办安全和隐私保护培训课程，加强员工对于保护个人信息重要性的认识。
3、我们仅允许有必要知晓这些信息的Carstar Vehicle及Carstar Vehicle关联方的员工、合作伙伴访问个人信息，并为此设置了严格的访问权限控制和监控机制。我们同时要求可能接触到您个人信息的所有人员履行相应的保密义务。如果未能履行这些义务，可能会被追究法律责任或被中止与Carstar Vehicle的合作关系。
4、我们会采取一切合理可行的措施，确保未收集无关的个人信息。我们只会在达成本政策所述目的所需的期限内保留您的个人信息，除非需要延长保留期或受到法律的允许。
5、我们还在用户数据保护上做了一些创造性工作
在Carstar Vehicle配送体系，采用了独特的“微笑面单”，避免用户敏感数据在配送环节的暴露，同时,大力强化对Carstar Vehicle物流员工的数据安全培训和要求，提高物流员工保护用户隐私数据的意识。
6、互联网并非绝对安全的环境，而且电子邮件、即时通讯、社交软件等与其他用户的交流方式无法确定是否完全加密，我们建议您使用此类工具时请使用复杂密码，并注意保护您的个人信息安全。
7、互联网环境并非百分之百安全，我们将尽力确保或担保您发送给我们的任何信息的安全性。如果我们的物理、技术、或管理防护设施遭到破坏，导致信息被非授权访问、公开披露、篡改、或毁坏，导致您的合法权益受损，我们将承担相应的法律责任。
8、安全事件处置
在通过Carstar Vehicle网站与第三方进行网上商品或服务的交易时，您不可避免的要向交易对方或潜在的交易对方披露自己的个人信息，如联络方式或者邮政地址等。请您妥善保护自己的个人信息，仅在必要的情形下向他人提供。
为应对个人信息泄露、损毁和丢失等可能出现的风险，Carstar Vehicle制定了多项制度，明确安全事件、安全漏洞的分类分级标准及相应的处理流程。Carstar Vehicle也为安全事件建立了专门的应急响应团队，按照安全事件处置规范要求，针对不同安全事件启动安全预案，进行止损、分析、定位、制定补救措施、联合相关部门进行溯源和打击。
在不幸发生个人信息安全事件后，我们将按照法律法规的要求，及时向您告知：安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们同时将及时将事件相关情况以邮件、信函、电话、推送通知等方式告知您，难以逐一告知个人信息主体时，我们会采取合理、有效的方式发布公告。同时，我们还将按照监管部门要求，主动上报个人信息安全事件的处置情况。
9、如果您对我们的个人信息保护有任何疑问，可通过本政策最下方约定的联系方式联系我们。如您发现自己的个人信息泄密，尤其是您的账户及密码发生泄露，请您立即通过本政策最下方【如何联系我们】约定的联系方式联络我们，以便我们采取相应措施。
（二）您个人信息的保存
1、您的个人信息将全被存储于中华人民共和国境内。如您使用跨境交易服务，且需要向境外传输您的个人信息完成交易的，我们会单独征得您的授权同意并要求接收方按照我们的说明、本隐私政策以及其他任何相关的保密和安全措施来处理这些个人信息。
2、除非法律法规另有规定，您的个人信息我们将保存至您账号注销之日后的一个月。我们承诺这是为了保证您在Carstar Vehicle网站的消费者权益，您个人信息在Applepu商城须保存的最短期间。当您的个人信息超出我们所保存的期限后，我们会对您的个人信息进行删除或匿名化处理。
五、您如何管理您的个人信息
Carstar Vehicle非常重视您对个人信息的关注，并尽全力保护您对于您个人信息访问、更正、删除以及撤回同意的权利，以使您拥有充分的能力保障您的隐私和安全。您的权利包括：
1、响应您的请求
如果您无法通过上述方式访问、更正或删除您的个人信息，或您需要访问、更正或删除您在使用我们产品与/或服务时所产生的其他个人信息，或您认为Carstar Vehicle存在任何违反法律法规或与您关于个人信息的收集或使用的约定，您均可以发送电子邮件至highervehicle@gmail.com或通过本协议下方的其他方式与我们联系。为了保障安全，我们可能需要您提供书面请求，或以其他方式证明您的身份，我们将在收到您反馈并验证您的身份后的30天内答复您的请求。对于您合理的请求，我们原则上不收取费用，但对多次重复、超出合理限度的请求，我们将视情收取一定成本费用。对于那些无端重复、需要过多技术手段（例如，需要开发新系统或从根本上改变现行惯例）、给他人合法权益带来风险或者非常不切实际（例如，涉及备份磁带上存放的信息）的请求，我们可能会予以拒绝。
在以下情形中，按照法律法规要求，我们将无法响应您的请求：
（1）与国家安全、国防安全有关的；
（2）与公共安全、公共卫生、重大公共利益有关的；
（3）与犯罪侦查、起诉和审判等有关的；
（4）有充分证据表明您存在主观恶意或滥用权利的；
（5）响应您的请求将导致您或其他个人、组织的合法权益受到严重损害的。
六、未成年人的个人信息保护
1、Carstar Vehicle非常重视对未成年人个人信息的保护。若您是18周岁以下的未成年人，在使用我们的产品与/或服务前，应事先取得您家长或法定监护人的书面同意。Carstar Vehicle根据国家相关法律法规的规定保护未成年人的个人信息。
2、对于经父母或法定监护人同意而收集未成年人个人信息的情况，我们只会在受到法律允许、父母或监护人明确同意或者保护未成年人所必要的情况下使用或公开披露此信息。
3、如果我们发现自己在未事先获得可证实的父母或法定监护人同意的情况下收集了未成年人的个人信息，则会设法尽快删除相关数据。
七、通知和修订
1、为给您提供更好的服务以及随着Carstar Vehicle业务的发展，本隐私政策也会随之更新。但未经您明确同意，我们不会削减您依据本隐私政策所应享有的权利。我们会通过在Carstar Vehicle网站、Carstar Vehicle移动端上发出更新版本并在生效前通过网站公告或以其他适当方式提醒您相关内容的更新，也请您访问Carstar Vehicle以便及时了解最新的隐私政策。
2、对于重大变更，我们还会提供更为显著的通知（我们会通过包括但不限于邮件、短信或在浏览页面做特别提示等方式，说明隐私政策的具体变更内容）。
本政策所指的重大变更包括但不限于：
（1）我们的服务模式发生重大变化。如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等；；
（2）我们在所有权结构、组织架构等方面发生重大变化。如业务调整、破产并购等引起的所有者变更等；
（3）个人信息共享、转让或公开披露的主要对象发生变化；
（4）您参与个人信息处理方面的权利及其行使方式发生重大变化；
（5）我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化时；
（6）个人信息安全影响评估报告表明存在高风险时。
3、我们还会将本策略的旧版本存档，供您查阅。
八、如何联系我们
1、如您对本隐私政策或您个人信息的相关事宜有任何问题、意见或建议，请通过访问http://www.highertrucks.com/在线客服系统、发送邮件至36275771@qq.com或拨打我们的任何一部客服电话等多种方式与我们联系。
2、我们设立了个人信息保护专职部门（或个人信息保护专员），您可以通过发送邮件至highervehicle@gmail.com的方式与其联系。
3、一般情况下，我们将在三十天内回复。如果您对我们的回复不满意，特别是我们的个人信息处理行为损害了您的合法权益，您还可以向网信、电信、公安及工商等监管部门进行投诉或举报。
注：本《Carstar Vehicle隐私政策》版本更新日期为2021年11月1日，将于2021年11月1日正式生效，我们同意双方适用新的《Carstar Vehicle隐私政策》内容。
Privacy Policy
introduction
Carstar Vehicle ("we") attaches great importance to the protection of users' privacy and personal information. When you use our products and/or services, we may collect and use your relevant information. We hope to use the "Carstar Vehicle Privacy Policy" ("this Privacy Policy") to explain to you how we collect, use, store, share and transfer this information when you use our products and/or services, and what we provide to you Ways to access, update, delete and protect this information.
This policy will help you understand the following:
1. How we collect and use your personal information
2. How do we use cookies and similar technologies
3. How do we share, transfer, and publicly disclose your personal information
4. How do we protect and save your personal information
5. How do you manage personal information
6. Protection of minors’ information
7. Notification and revision
8. How to contact us
This privacy policy is closely related to the Carstar Vehicle website service you use and the various business functions included in the service (hereinafter collectively referred to as "our products and/or services"). We hope that you will be careful before using our products and/or services. Read and confirm that you have fully understood the content of this policy, and allow you to make the choices you think are appropriate in accordance with the guidelines of this privacy policy. We try our best to express the relevant terms in this privacy policy in a concise and concise manner, and provide links for further explanations so that you can better understand them. If you use or continue to use our products and/or services after we update this privacy policy (we will prompt you to update it), it means that you agree to the content of this privacy policy (including updated versions) and agree that we follow this The privacy policy collects, uses, saves and shares your relevant information.
If you have any questions about this privacy policy or related matters, you can visit the online customer service system on the right at http://www.highertrucks.com/, send an email to highervehicle@gmail.com or call any of our customer service Contact us in various ways, such as telephone.
contents
• 1. How do we collect and use your personal information
• 2. How do we use cookies and similar technologies
• 3. How do we share, transfer, and publicly disclose your personal information
• Four. How do we protect and save your personal information
• 5. How do you manage your personal information
• 6. Protection of personal information of minors
• Seven, notice and revision
• 8. How to contact us
1. How we collect and use your personal information
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. The personal information involved in this privacy policy includes: basic information (including personal name, birthday, gender, address, personal phone number, e-mail address); personal identification information (including ID card, military ID, passport, driving license, etc.); face Features; network identification information (including system account, IP address, email address, and the aforementioned passwords, passwords, and password protection answers); personal property information (transaction and consumption records, as well as balances, Jingdou, coupons, ApplepuE cards , Game redemption codes and other virtual property information); address book; personal Internet records (including website browsing records, software usage records, and click records); personal common device information (including hardware model, device MAC address, operating system type, software list Unique device identification code (such as IMEI/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc., including information describing the basic situation of personal commonly used equipment); personal location information (including itinerary information, precise positioning information, accommodation information, Latitude, longitude, etc.);
Personal sensitive information refers to personal information that, once leaked, illegally provided or misused, may endanger personal and property safety, easily lead to personal reputation, physical and mental health damage, or discriminatory treatment, etc. The personal sensitive information involved in this privacy policy includes: you Property information (including transaction records and Applepu balance, Jingdou, coupons, E-cards and other virtual property information); facial recognition features; personal identification information (including ID cards, military ID cards, passports, driving licenses, household registration books); Identification information (including account name, account nickname, email address, and password and password protection questions and answers related to the foregoing); other information (including address book, personal phone number, mobile phone number, itinerary information, web browsing history, accommodation information) , Precise positioning information).
We will only collect and use your personal information for the following purposes:
(1) Circumstances under which you must authorize us to collect and use your personal information
Our products and/or services include some core functions, which include functions necessary to realize online shopping, functions necessary to improve our products and/or services, and functions necessary to ensure transaction security. We may collect, save and use the following information about you in order to achieve these functions. If you do not provide relevant information, you will not be able to enjoy the products and/or services we provide. These features include:
1. Realize the necessary functions for online shopping
(1) User registration
When you register, you need to provide us at least the Carstar Vehicle account name, password, your own mobile phone number, and email address (used to verify your email) that you are going to use. We will send you SMS verification code or email. Verify that your identity is valid. Your account name is your default nickname. You can modify and supplement your nickname, gender, birthday, hobbies, and information related to your real name verification. All these information belong to your "account information". Your supplementary account information will help us provide you with personalized product recommendations and a better shopping experience, but if you do not provide this supplementary information, it will not affect the basic functions of your online shopping.
(2) Product information display and search
In order to allow you to quickly find the goods you need, we may collect device information (including device name, device model, device identification code, operating system and application version, language settings, Resolution, service provider network ID (PLMN)), browser type to provide you with the best way to display product information. We will also use your above-mentioned personal information in order to continuously improve and optimize the above-mentioned functions.
You can also search to accurately find the goods or services you need. We will keep your search content so that you can repeat your input or show you products related to your search content. Please note that your search keyword information cannot individually identify you and does not belong to your personal information. We have the right to use it for any purpose; only if your search keyword information is mutually exclusive with your other information When combined use and can identify your identity, during the combined use period, we will use your search keyword information as your personal information, and your search history will be processed and protected in accordance with this privacy policy together with your search history.
(3) Place an order
When you are ready to settle the goods in your shopping cart, the Carstar Vehicle system will generate an order for you to purchase the goods. You need to fill in at least your consignee's name, delivery address, and mobile phone number in the order. At the same time, the order will include the order number, the information about the goods or services you have purchased, the amount of payment you should pay, and the payment method; You can additionally fill in the consignee's fixed phone number and email address information to add more contact methods to ensure that the goods can be delivered accurately, but not filling in these information will not affect the generation of your order.
All the above information constitutes your "order information". We will use your order information to verify your identity, confirm transactions, pay and settle, complete delivery, inquire about orders for you, and provide customer service consultation and after-sales service; we will also use Your order information is used to determine whether your transaction is abnormal to protect your transaction security.
2. Functions necessary to improve our products and/or services
We may collect your order information, browsing information, and your hobbies (you can choose in your account settings) for data analysis to form a user portrait, which is used to show you the information about the goods or services you are interested in; or When you search, show you products you might want to find. We may also obtain other information about you for reasonable needs to provide services and improve service quality, including relevant information you provide when you contact customer service, the questionnaire response information sent to us when you participate in the questionnaire, and your relationship with us. Related information we obtain when interacting with our affiliates and our partners. For the information collected from your various devices, we may associate them so that we can provide you with consistent services on these devices. We may combine information from one service with information from other services in order to provide you with services, personalized content and suggestions.
3. Functions necessary to ensure transaction security
In order to improve the security of the system when you use our products and/or services, prevent phishing website fraud and protect account security more accurately, we may learn about your browsing information, order information, your commonly used software information, and device information To determine the risk of your account, and may record some links ("URL") that we think are risky; we will also collect your device information to analyze Applepu system problems, count traffic, and troubleshoot possible risks, Troubleshoot when you choose to send us unusual information.
(2) You can choose whether to authorize us to collect and use your personal information
1. In order to make your shopping more convenient or more fun, thereby enhancing your online shopping experience in Carstar Vehicle, our following additional functions may collect and use your personal information. If you do not provide this personal information, you can still make online shopping, but you may not be able to use these additional functions that can bring you shopping pleasure or you need to fill in some information repeatedly when purchasing certain products. These additional features include:
1) Personalized recommendation function based on location information: We will collect your location information (we only collect your location at the time, but will not combine your location information at various times to determine your whereabouts). Determine where you are and automatically recommend products or services that can be purchased in your area. For example, recommend to you the optional hotel closest to you.
(2) Additional functions based on the camera (camera): You can use this additional function to complete the functions of video shooting, taking pictures, scanning codes, and face recognition login. We will collect your facial information when you log in using facial recognition. In the future, we may apply facial recognition technology to more scenarios, but then we will confirm with you again whether you are willing to use your facial information to implement these additional functions.
(3) Additional functions based on image upload: You can upload your photos on Applepu to realize the function of taking photos, shopping, ordering and evaluation. We will use the photos you upload to identify the goods you need to buy or use the Comment on the uploaded image.
(4) Additional functions based on voice technology: You can directly use the microphone for voice shopping or consult and interact with our customer service robots. In these functions, we will collect your recording content to identify your shopping needs and customer service and after-sales needs.
(5) Additional functions based on address book information: We will collect your address book information so that you no longer manually enter the contact information in your address book when shopping (for example, you can directly recharge the phone number in the address book ); In order to increase your social fun when shopping, we can also determine whether your friends are also Carstar Vehicle users with your consent, and establish contact for your communication in Carstar Vehicle.
2. The above additional functions may require you to open your geographic location (location information), camera (camera), photo album (picture library), microphone, and address book to us in your device to achieve these functions. The collection and use of information. You can check the activation status of the above permissions item by item in the Applepu Mall through "Account Settings-Settings-Privacy", and you can decide to turn on or off these permissions at any time (we will guide you to complete the settings in your device system) . Please note that when you turn on these permissions, you authorize us to collect and use personal information to implement the above functions. If you turn off the permissions, you cancel these authorizations, and we will no longer continue to collect and use your personal information. Information, and cannot provide you with the above-mentioned functions corresponding to these authorizations. Your decision to close the authority will not affect the previous processing of personal information based on your authorization.
(3) You are fully aware that in the following situations, we do not need your authorization to collect and use personal information:
1. Related to national security and national defense security;
2. Related to public safety, public health, and major public interests;
3. Related to criminal investigation, prosecution, trial, and execution of judgments;
4. In order to protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the person;
5. The personal information collected is disclosed to the public by the subject of personal information on his own;
6. Collect your personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary for signing a contract according to your requirements;
8. It is necessary to maintain the safe and stable operation of the products and/or services provided, such as discovering and disposing of product and/or service failures;
9. Necessary for legal news reports;
10. When it is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when they provide academic research or description results to the outside, they de-identify the personal information contained in the results;
11. Other circumstances stipulated by laws and regulations.
(4) The circumstances under which we obtain your personal information from a third party
We may obtain the account information (avatar, nickname) you have authorized to share from a third party, and bind your third-party account with your Applepu account after you agree to this privacy policy, so that you can log in directly through the third-party account and Use our products and/or services. We will use your personal information on the premise of complying with relevant laws and regulations after confirming the legality of the source of personal information in accordance with the agreement with the third party.
(5) Rules for the use of your personal information
1. We will use the collected personal information in accordance with the provisions of this privacy policy and in order to realize the functions of our products and/or services.
2. After collecting your personal information, we will use technical means to de-identify the data, and the de-identified information will not be able to identify the subject. Please understand and agree that in this case we have the right to use the de-identified information; and without disclosing your personal information, we have the right to analyze the user database and make commercial use.
3. Please note that all personal information you provide when you use our products and/or services will continue to be authorized during your use of our products and/or services unless you delete it or refuse to collect it through system settings We use. When you log out of your account, we will stop using and delete your personal information.
4. We will make statistics on the usage of our products and/or services, and may share these statistics with the public or third parties to show the overall usage trend of our products and/or services. However, these statistics do not contain any identifying information about you.
5. When we display your personal information, we will desensitize your information including content replacement and anonymization to protect your information security.
6. When we want to use your personal information for other purposes not specified in this policy, or use information collected for specific purposes for other purposes, we will solicit you in advance through the form of ticking your initiative. Agreed.
2. How do we use cookies and similar technologies
(1) Use of Cookies
1. In order to achieve your personalized needs for online experience, so that you can get a more relaxed access experience. We will send one or more small data files called Cookies on your computer or mobile device. The Cookies assigned to you are unique and can only be read by the web server in the domain that issued the Cookies to you. We send you Cookies to simplify your repeated login steps, store your shopping preferences or the products in your shopping cart and other data to provide you with shopping preferences, help you optimize your choice and interaction with ads, and help you judge you Login status and account or data security.
2. We will not use cookies for any purpose other than those stated in this privacy policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer. Most web browsers will automatically accept cookies, but you can usually modify your browser settings to reject cookies according to your needs; in addition, you can also clear all cookies saved in the software . But if you do this, you may need to personally change the user settings every time you visit the Applepu website, and the corresponding information you have recorded before will also be deleted, and it may have a certain impact on the security of the services you use.
3. How do we share, transfer, and publicly disclose your personal information
(1) Sharing
1. We will not share your personal information with any company, organization or individual other than Carstar Vehicle, except in the following circumstances:
(1) Obtain your explicit consent or authorization in advance;
(2) Provide in accordance with applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;
(3) Within the scope permitted by laws and regulations, it is necessary to provide Carstar Vehicle's affiliates or partners, you or other Applepu users, or the public from damage to the interests, property or safety of the society;
(4) Only by sharing your information can we realize the core functions of our products and/or services or provide the services you need;
(5) Dealing with disputes or disputes between you and others in response to your needs;
(6) Provided in accordance with the relevant agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;
(7) Use based on academic research;
(8) It is used based on the social public interest in compliance with laws and regulations.
2. We may share your personal information with our affiliates. However, we will only share necessary personal information and are bound by the stated purpose in this privacy policy. If our affiliates want to change the purpose of processing personal information, they will again seek your authorization and consent.
3. We may share your order information, account information, device information, and location information with partners and other third parties to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose. Our partners include the following types:
(1) Suppliers of goods or technical services. We may share your personal information with third parties who support our functions. These supports include supplying or providing infrastructure technical services, logistics and distribution services, payment services, data processing, etc. for us. Our purpose of sharing this information is to achieve the core shopping functions of our products and/or services. For example, we must share your order information with logistics service providers to arrange delivery; or we need to compare your order number and order amount with Third-party payment institutions share to realize their confirmation of your payment instructions and complete the payment, etc.
(2) Third-party merchants. We must share your order information and necessary information related to the transaction with third-party merchants to fulfill your needs for purchasing goods or services from them, and urge them to complete subsequent after-sales service.
(3) Partners who entrust us to promote. Sometimes we will represent other companies to provide promotional services to user groups who use our products and/or services. We may use your personal information and the indirect user portrait formed by the collection of your non-personal information to share with the partners who entrust us to promote ("the entrusting party"), but we will only provide these entrusting parties with the coverage and effectiveness of the promotion Sexual information without providing your personally identifiable information, or we aggregate this information so that it does not identify you personally. For example, we can tell the entrusting party how many people have viewed their promotional information or purchased the entrusting party’s goods after seeing this information, or provide them with unidentifiable statistical information to help them understand their audience or customers.
4. For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them and require them to handle personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures. In order to ensure that data is safe and controllable in third parties, we have launched the Yunding service to provide a safe and reliable data use and storage environment in the cloud to ensure the security of user data. In the use of personal sensitive data, we require third parties to adopt data desensitization and encryption technologies to better protect user data.
5. In order to comply with the law, to implement or apply our terms of use and other agreements, or to protect Carstar Vehicle, you or other Carstar Vehicle customers' rights and their property or safety, for example, to prevent fraud and other illegal activities and reduce credit risk, Exchange information with other companies and organizations. However, this does not include personal information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments made in this privacy policy.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Obtain your explicit consent or authorization in advance;
2. Provide information as required by applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;
3. Provided in accordance with the relevant agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;
4. When it comes to mergers, acquisitions, asset transfers or similar transactions, if it involves the transfer of personal information, we will require new companies and organizations that hold your personal information to continue to be bound by this privacy policy, otherwise, we will require The company or organization asks you for authorization again.
(3) Public disclosure
We will only publicly disclose your personal information under the following circumstances and under the premise of adopting industry-standard safety protection measures:
1. According to your needs, disclose your designated personal information in a disclosure method that you explicitly agree to;
2. In cases where your personal information must be provided in accordance with the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information based on the required personal information types and disclosure methods. Under the premise of complying with laws and regulations, when we receive the above-mentioned request for information disclosure, we will require the corresponding legal documents, such as subpoenas or investigation letters, to be issued. We firmly believe that the information we are required to provide should be as transparent as possible to the extent permitted by law. We have carefully reviewed all requests to ensure that they have a legal basis and are limited to data obtained by law enforcement agencies for specific investigation purposes and have legal rights. As permitted by laws and regulations, the documents we disclose are protected by encryption keys.
4. How do we protect and save your personal information
(1) Our technologies and measures to protect your personal information
We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:
1. Data security technical measures
We will adopt safety protection measures that comply with industry standards, including the establishment of reasonable system specifications and safety technologies to prevent your personal information from unauthorized access, use, modification, and data damage or loss.
Carstar Vehicle's network service adopts encryption technologies such as the transport layer security protocol, and provides browsing services through https and other methods to ensure the safety of user data during transmission.
Carstar Vehicle uses encryption technology to encrypt and save user personal information, and isolate it through isolation technology.
When using personal information, such as personal information display and personal information association calculations, we will use a variety of data desensitization technologies including content replacement and SHA256 to enhance the security of personal information in use.
Carstar Vehicle adopts strict data access control and multi-identity authentication technology to protect personal information and prevent data from being used in violation of regulations.
Carstar Vehicle uses code security automatic inspection and data access log analysis technology to conduct personal information security audits.
2. Other security measures taken by Carstar Vehicle to protect personal information
Carstar Vehicle manages and regulates the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
Carstar Vehicle conducts comprehensive security control of data through information contact confidentiality agreements, monitoring and auditing mechanisms.
Carstar Vehicle has established a data security committee and has a dedicated department for information protection and a data security emergency response organization to promote and protect personal information security.
Safety certification and service. Our underlying cloud technology for storing your personal data has obtained the "Trusted Cloud" certification level three certification issued by the Data Center Alliance, passed the Ministry of Public Security's security level protection level three certification, and also obtained the ISO27000 certification.
Strengthen safety awareness. We will also organize security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.
3. We only allow Carstar Vehicle and employees and partners of Carstar Vehicle affiliates who need to know this information to access personal information, and set up strict access control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your personal information to perform corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be investigated for legal responsibility or the cooperative relationship with Carstar Vehicle may be suspended.
4. We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in the policy, unless it is necessary to extend the retention period or is permitted by law.
5. We have also done some creative work on user data protection
In the Carstar Vehicle distribution system, a unique "smile face sheet" is adopted to avoid the exposure of user sensitive data in the distribution process. At the same time, it vigorously strengthens the data security training and requirements for Carstar Vehicle logistics employees to improve the protection of user privacy data by logistics employees. consciousness.
6. The Internet is not an absolutely secure environment, and the communication methods with other users such as e-mail, instant messaging, social software, etc. cannot be determined whether it is completely encrypted. We recommend that you use complex passwords when using such tools, and pay attention to protecting your personal information security.
7. The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.
8. Security incident handling
When trading online goods or services with third parties through the Carstar Vehicle website, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please properly protect your personal information and only provide it to others when necessary.
In order to deal with the possible risks of personal information leakage, damage and loss, Carstar Vehicle has formulated a number of systems to clarify the classification and classification standards of security incidents and security vulnerabilities and the corresponding processing procedures. Carstar Vehicle has also established a special emergency response team for security incidents, in accordance with the requirements of the security incident handling regulations, launches security plans for different security incidents, stops losses, analyzes, locates, formulates remedial measures, and cooperates with relevant departments to trace and crack down.
In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and what you can independently prevent and reduce risks Suggestions, remedies for you, etc. At the same time, we will promptly notify you of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
9. If you have any questions about our personal information protection, you can contact us through the contact information agreed at the bottom of this policy. If you find that your personal information is leaked, especially your account and password, please contact us immediately through the contact information agreed at the bottom of this policy [How to Contact Us] so that we can take corresponding measures.
(2) Storage of your personal information
1. All your personal information will be stored in the territory of the People's Republic of China. If you use cross-border transaction services and need to transfer your personal information overseas to complete the transaction, we will separately obtain your authorization and consent and require the recipient to follow our instructions, this privacy policy and any other relevant confidentiality and security Measures to handle this personal information.
2. Unless otherwise provided by laws and regulations, we will save your personal information for one month after the date of your account cancellation. We promise that this is to ensure your consumer rights on the Carstar Vehicle website and the shortest period of time your personal information must be kept in the Applepu Mall. When your personal information exceeds the period of time we keep it, we will delete or anonymize your personal information.
5. How do you manage your personal information
Carstar Vehicle attaches great importance to your attention to personal information, and will do its best to protect your rights to access, correct, delete and withdraw your consent to your personal information, so that you have sufficient ability to protect your privacy and safety. Your rights include:
1. Respond to your request
If you are unable to access, correct or delete your personal information through the above methods, or you need to access, correct or delete other personal information generated when you use our products and/or services, or if you believe that Carstar Vehicle has any violation of the law Regulations or agreements with you about the collection or use of personal information, you can send an email to highervehicle@gmail.com or contact us through other methods under this agreement. In order to ensure safety, we may need you to provide a written request or prove your identity in other ways. We will respond to your request within 30 days after receiving your feedback and verifying your identity. For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are unreasonably repeated, require too many technical means (for example, the need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) Request, we may reject it.
In the following situations, we will not be able to respond to your request in accordance with the requirements of laws and regulations:
(1) Related to national security and national defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to criminal investigation, prosecution and trial;
(4) There is sufficient evidence to show that you have subjective malice or abuse of rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.
6. Protection of personal information of minors
1. Carstar Vehicle attaches great importance to the protection of personal information of minors. If you are a minor under the age of 18, you should obtain the written consent of your parent or legal guardian before using our products and/or services. Carstar Vehicle protects the personal information of minors in accordance with relevant national laws and regulations.
2. In the case of collecting personal information of minors with the consent of their parents or legal guardians, we will only use or publicly disclose this information when permitted by law, the parent or guardian's explicit consent, or necessary to protect the minors.
3. If we find that we have collected the personal information of minors without the prior consent of a verifiable parent or legal guardian, we will try to delete the relevant data as soon as possible.
Seven, notice and revision
1. In order to provide you with better services and with the development of Carstar Vehicle's business, this privacy policy will be updated accordingly. However, without your explicit consent, we will not reduce your rights under this privacy policy. We will issue an updated version on the Carstar Vehicle website and the Carstar Vehicle mobile terminal, and notify you through website announcements or other appropriate means to remind you of relevant content updates before it becomes effective. Please also visit Carstar Vehicle to keep abreast of the latest privacy policy.
2. For major changes, we will also provide more noticeable notifications (we will explain the specific changes to the privacy policy by including but not limited to emails, text messages or special reminders on the browsing page).
The major changes referred to in this policy include but are not limited to:
(1) Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
(2) Significant changes have taken place in our ownership structure and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;
(3) The main objects of personal information sharing, transfer or public disclosure have changed;
(4) Your right to participate in the processing of personal information and how to exercise it has undergone major changes;
(5) When the department responsible for handling personal information security, contact information and complaint channels change;
(6) When the personal information security impact assessment report shows that there is a high risk.
3. We will also archive the old version of this policy for your review.
8. How to contact us
1. If you have any questions, comments or suggestions about this privacy policy or your personal information related matters, please visit http://www.highertrucks.com/ online customer service system, send an email to 36275771@qq.com or call us Contact us in various ways such as any customer service phone.
2. We have set up a full-time department for personal information protection (or personal information protection commissioner), you can contact it by sending an email to highervehicle@gmail.com.
3. Under normal circumstances, we will reply within 30 days. If you are dissatisfied with our response, especially our personal information processing behavior has harmed your legal rights, you can also file a complaint or report to the regulatory authorities such as network information, telecommunications, public security, and industry and commerce.
Note: The updated version of this "Carstar Vehicle Privacy Policy" is on November 1, 2021, and will come into effect on November 1, 2021. We agree that both parties apply the new "Carstar Vehicle Privacy Policy".